Users Cars Brands What If to the workshop Most Satisfied?

The Number of vehicles in Jakarta, Indonesia more and more, car dealers are increasingly challenged to manage their service capabilities in addressing consumer demand for improvements in the workshop. This is what adds to the duration of the waiting time and lead to decreased customer satisfaction levels. According to J.D. Power Asia Pacific 2015 Indonesia Customer Service Index (CSI) StudySM released on Tuesday (01/09/2015). Indonesia's 2015 CSI Study is a study of 3,625 vehicle owners who have taken delivery of their new vehicle between February 2013 and June 2014. The survey was conducted also on those who have brought their vehicles to the authorized dealer or service center between August 2014 and June 2015. The study conducted between February and June 2015. A study has now entered its 15th year, measures new-vehicle owner satisfaction with the after-sales service through a dealer in the performance assessment of five factors ranging from the quality of service (30%); start processing services (27%); service facility (15%); making vehicles (15%); and consultancy services (12%). Dealer service performance is calculated on a scale of 1,000. Study 2015 is exclusively checking service satisfaction in the mass market segment. As a whole the level of satisfaction for brand mass market reached an average of 761 points in 2015, down 6 points from 2014. The rate of satisfaction declined in five factors, which factors consultant services are factors that most decrease (-11 points). The study found that the proportion of customers waiting to speak with consultancy services prior to the service increased to 43 percent from 35 percent in 2014. Source: detik.com

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Toyota: Hilux Single Cabin Number One in Class

Tangerang -PT Toyota-Astra Motor (TAM) also mastered the single cabin pickup truck segment with the bonnet (hood snout). Toyota Hilux Single Cabin controlled almost 50 percent of sales in the segment. It was spoken by the Marketing Director of PT TAM, Rahmat Samulo some time ago. "Single cabin with bonnet us number one. Market share single cabin Hilux almost 50 percent," said Samulo. However, for the double cabin pickup, Toyota still has to be willing to be runner-up. Hilux double cabin just over 35 percent market share in its class. "If we double cabin still number two. Market share 35 percent of our in-class 4x4 double cabin," said Samulo. To note, in the first half of 2015, Toyota has sold 3,641 units of the Hilux. That figure consists of 2,224 units of the Hilux Single Cabin and 1,417 units of the Hilux Double Cabin during the first 6 months of 2015. This time, TAM targets Hilux sales reached 1,000 units per month. That figure includes Hilux Single Cabin, Double Cabin and Cabin Extra.

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This Being Realistic Suzuki Baleno Newest

Frankfurt / Tokyo -Suzuki Baleno is Back !. Concept car which has been called iK-2 and has been shown in Gaikindo Indonesia International Auto Show (GIIS) last week, now its original form in the form of production we can see. Eits, but this latest Suzuki Baleno sedan will not be incorporated as it was introduced in Indonesia yes. Baleno this time would be dressed hatchback.

Compared to the concept version, iK-2, there is little difference, especially from the front, were made not too futuristic. Problem dimensions of the car, New Baleno will have a length of 4,023 mm, width 1,920 mm, height 1,450 mm, and 2,520 mm long wheelbase reach. And this car was promised would have a large shared cabin baggage. The next rumored New Baleno will stick machine Direct-injection turbocharged 1.0 liter boosterjet. As well as hybrid systems for Smart Hybrid Vehicle by Suzuki (SHVS) will also be inserted. Suzuki will showcase the car at the Frankfurt Motor Show in late September 2015.

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Out Destroy SUV Mazda CX-9

Los Angeles -Mazda start moving to make changes to the SUV (Sport Utility Vehicle) which is greater, the CX-9. Cars will be created similar to the Mazda6 sedan, especially on the snout. Similarly, if we look at the photographs obtained spyshot autonews, car hood now has an elongated design, the body flowing with headlights that narrow as the Mazda6. From the position of a longer hood can be used are estimated when the engine will be more robust and powerful. This change is a massive change in the CX-9, the first time since 2007. The brand-new CX-9 models are targeted for launch at the Los Angeles Auto Show in November and sold from the first quarter of 2016.

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Alfa Romeo Giulia, BMW M4 Killer?

Car Nurburgring's latest sport Alfa Romeo Alfa Romeo Giulia which is touted not only be a serious competitor BMW M4, but at the same time be a killer BMW cars made it. Understandably, in a speed test at the Nurburgring circuit, Germany, the car was 9 seconds faster than the BMW M4. A report on Motori quoted Blog Auto Guide, Tuesday (01/09/2015) call, from the information circulated, when testing, the Alfa Romeo Giulia models QV record time of 7 minutes 43 seconds. The record time is inscribed the BMW M4 is 7 minutes 52 seconds. "That is, the Alfa Romeo Giulia nine seconds faster than the BMW M4," the report said. Even mentioned, workers who sprayed Alfa Romeo in the speed test was found to exceed the amount of power that is claimed for it. Records show, when the blast of the Alfa Romeo 530 hp, while the reported current, maximum power is 510 hp. Understandably, the six-cylinder engine that carried one variant of the hottest Alfa Romeo was an engine borrowed from Ferrari. The BMW M4 machine with a capacity of 3,000 cc six-cylinder that is currently equipped with a turbocharger. Bursts of machine power is claimed to reach 425 hp. Alfa Romeo Giulia also features Torque vectoring and dual clutch transmission, with rear differential has the ability to control the delivery of torque to each wheel separately.

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Ferrari FXX-K So Wife Birthday Gift Boss Google

California -Mendapat birthday present of a pair is fun. Especially if the gift in the form of a super car. Google boss, Benjamin Sloss gave a gift to his wife in the form of a Ferrari FXX-K. As reported Carscoops, Tuesday (01/09/2015), Sloss is indeed one of the automotive enthusiast. In fact, he already has a collection of cars McLaren P1, LaFerrari Ferrari and Ferrari 599XX. His wife, Christine, is not much different. Even Sloss invites Christine to celebrate his birthday by driving a Ferrari 599XX at the Fiorano circuit, Italy. After that, Christine immediately got the most beautiful gift in the form of a Ferrari FXX-K. FXX-K that has the same livery with Ferrari 599XX belongs Sloss. The difference, FXX-K were used as gifts has a dark blue accents. Ferrari FXX-K combines the 6.3-liter V12 engine with an electric motor. As a result, this car can shoot up to 1,015 PS. Christine were also tested FXX-K at the Fiorano circuit, the Italian was able to record the best time. 3,000 meter long circuit was successfully passed with a time of 1 minute 20 seconds. For information, Ferrari FXX-K only made 30 units. Worth about US $ 3 million, or approximately USD 42 billion. That's how Google boss happy wife.

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Honda CR-Z Upgrade Ready Circulating

Beijing -Honda Motor Company is reportedly preparing a newer version or a facelift version of besutannya hybrid sports car, the Honda CR-Z. The news was revealed after the last version was caught on camera at the assembly plant and leaked to Chinese media. Car News China reported on Tuesday (01/09/2015), of which there are a series of photographs clearly visible changes-changes made Honda the car. Ranging from lamps, front bumper, spoiler, rear bumper are all new. While in the interior of a number of changes were also seen quite obvious. Revisions were made Honda looks ranging from chrome-plated door handles, knobs gearbox, electronic prakir brake button, the armrest near the handbrake, as well as entertainment devices that use the new touch screen. However, for the engine, Honda did not tamper add modifiers. So even with an electric motor that accompany the conventional engine. Thus, the power generated remains 123 hp and torque of 167 Nm. Reportedly, the brand-new Honda CR-Z is priced around US $ 45,120 or approximately USD 623 million. Circulation of the car is touted to begin in 2016.

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